Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (Business Books)

Type

Book

Authors

Kerry Patterson

Joseph Grenny

Ron McMillan

Al Switzler

ISBN 10

0071771328

ISBN 13

9780071771320

Tags

Success, Decision-Making & Problem Solving, Negotiating, Communications, Running Meetings & Presentations, Decision Making, Human Resources & Personnel Management, Parenting & Relationships, Self-Help

Description

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive - from Amzon

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